Refund and Returns Policy
We want you to love your purchase! If you’re not completely satisfied, you have 14 days from the date of delivery to return your item(s) for a refund or exchange.
Eligibility for Returns:
- Items must be in their original condition, unworn, unwashed, and with all tags attached.
- Proof of purchase, such as an order confirmation, is required.
Non-Returnable Items:
- Customized or personalized items.
- Final sale items.
How to Return:
- Contact us at service@bozmii.com within 14 days of receiving your order.
- We’ll provide you with return instructions.
- Once we receive and inspect the item(s), your refund will be processed within 5-7 business days.
Return Shipping Costs:
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Exchanges:
If you’d like a different size or color, please specify during the return process.
For any questions, feel free to reach out at service@bozmii.com.